Sertifi and Merchant Link: A Secure Match

  |   Partnerships

The Picture-Perfect Partnership

Customers are working overtime to impress their guests. It’s our goal to ensure they receive that same TLC from us. One of the ways Sertifi goes above and beyond to remove the friction for our customer is through a seamless integration with Merchant Link.


Merchant Link and Sertifi have been working together for 3 years. The integration that we have with Merchant Link highlights our compatibility as solution providers. Our customers benefit from our close working relationship, and so do their guests!


We first launched our integrated solution with Convene (formally knowns as The Hub Centers for Meeting and Collaboration), the world’s first workplace-as-a-service platform that operates a network of on-demand meeting and event venues. The Sertifi/Merchant Link solution has since been rolled out to just under 300 customers including Topgolf and Hyatt.


The Convene Story

At the time, Convene needed and efficient contract and payment process. They weren’t only in need of an eSignature tool. They also required a solution that would collect event deposits and payments in a PCI compliant fashion.


To provide the most ideal solution for Convene, Sertifi integrated to Merchant Link’s payment gateway. Using tokenization and the Marchant Link/Sertifi dynamic duo, eSignatures as well as credit card transaction could be collected in one foul swoop, all while complying with PCI regulations. Convene selected Sertifi for its ease of use and ability to quickly capture eSignatures and payments all within one integrated customer experience. Now, thanks to Sertifi and Merchant Link, Convene is no longer burdened with messy paper credit card authorization forms.


The Topgolf Story

Convene isn’t the only company that Merchant Link and Sertifi have been able to make frictionless. Shortly after the integration roll out with Convene, Topgolf, a premier entertainment and event venue, expressed similar solution requirements. Sertifi emerged as the leading choice for Topgolf as they were already using Merchant Link’s payment gateway services and our compatibility was too great to pass up.


The Hyatt Hotels Corporation Story

Hyatt, an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties is using the joint Sertifi and Merchant Link solution for its hospitality business. Recently, Hyatt and Sertifi spoke about how Sertifi has been able to reduce time and costs associated with collecting payments and contracts. The Sertifi tool is currently deployed to all full-service Hyatt properties in North America, with plans of being deployed across the globe. Watch our video with Hyatt to find out why they say Sertifi delivers good service and partnership every day.

Join Other Top Brands in Frictionless Business

If your business is interested in removing the unnecessary hassle that comes along with paper payment and authorizations forms, don’t wait for a security breach to identify a secure solution. The solution benefits far exceed the cost of working with Sertifi and Merchant Link. Schedule a demo now or ask to speak with someone from the Sertifi sales team to learn more about how you, too, can sign on for the convenience and security of Merchant Link and Setifi’s integration. And don’t forget to check out our guest blog on Merchant Link’s site!


About Merchant Link

Founded in 1993, Merchant Link focuses on providing the best security and support for payment acceptance in the industry. Merchant Link built their success on solving payment challenges for merchants – and this mission led them to move beyond gateway services to offer additional, more robust security products. It’s not enough to deliver more than 20 years of the best payment and data security solutions in the industry. They’ve also got your back with superior service and technical support to assist you every step of the way.